FAQ
Frequently asked questions about orders, delivery and warranty.
Why don't you have prices?
Prices are not publicly available and depend on the order volume, the quantity of goods and which warehouse in Europe the product is currently located in.
How to place an order?
Choose the item you are interested in and send a request with a description and your contact details. Our sales manager will then contact you to clarify the details and, if necessary, advise you on the suitable quantity, type and other parameters.
How to pay for the order?
Payment is made by invoice.
We offer delivery via courier services such as DPD, DHL and others. You can also collect the ordered goods yourself from our warehouse.
Delivery time?
The goods are assembled within 3 working days after the payment is received.
Is return and exchange possible?
All goods must be inspected upon receipt. After the goods have been received, no claims are processed. Exchange of goods is possible only under warranty conditions.
Can I also order an interior design solution through you?
Yes, this is possible. We cooperate with several design studios and offices and can help find a suitable partner for an interior design solution.